HOSPITALITY TECHNOLOGY SUPPORT

Your Hotel.
Our Onsite Support.

We provide onsite technology support for hospitality properties, acting as the local hands and eyes for franchise, corporate, and remote IT teams.

Local HandsSupport for your remote teams.
Less DowntimeKeep guests satisfied.
Reliable SupportOver 20 years in hospitality.

OUR ROLE IN HOSPITALITY

Remote Teams Manage.
We're Your Onsite Partner.

Most hospitality technology systems are managed remotely by franchise brands, corporate IT, or third-party vendors. IRYS provides the onsite support to keep those systems running, working alongside your existing teams to handle what needs to be done on site.

We Act as the Onsite Hands and Eyes

  • Follow direction from your franchise, corporate, or remote IT teams
  • Onsite troubleshooting, testing, and coordination
  • Hardware swaps, cabling, and infrastructure support
  • Detailed communication and documentation
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Front of House Support

Keep your guest-facing technology running smoothly.

Hotel lobby for guest-facing support

Guest Wi-Fi

Testing, connectivity checks, and troubleshooting.

Guest Room TVs

Setup, swaps, troubleshooting, and coordination with remote teams.

Phones

Installation, moves, adds, and troubleshooting.

Digital Signage

Onsite support for lobby, restaurant, event space, and wayfinding displays.

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Back of House Support

Support the systems that keep your operations running.

Technician working with network infrastructure

PMS Workstations

Setup, troubleshooting, and ongoing support.

Staff Networks

Wired and wireless network support for staff, management, and operations.

POS Systems

Installation, troubleshooting, and vendor-guided support.

Network Infrastructure

Switches, routers, Wi-Fi, VLANs, and cabling support.

Printers & MFPs

Setup, troubleshooting, and replacements.

Other Systems

Access control, cameras, door locks, and other operational technology.

HOW WE FIT IN

We Work as an Extension of Your Existing Support Structure.

IRYS provides onsite assistance when and where you need it, helping remote teams move issues forward without adding more burden to your hotel staff.

Request a Consultation
Franchise /
Brand
→
Corporate IT
→
Remote Vendors
→
IRYS Onsite
Support

PROPERTY TYPES WE SUPPORT

Hospitality Environments We Understand

Full service hotel

Full Service Hotels

Select service hotel

Select Service Hotels

Resort style property

Resorts

Boutique hotel

Boutique Hotels

Extended stay property

Extended Stay

Conference center property

Conference Centers

LET'S WORK TOGETHER

Reliable Onsite Support
for Hospitality Properties.

Whether you need help with an ongoing issue, a specific project, or additional onsite support, we’re here to help.

Modern hotel lobby interior