OUR SERVICES

Front of House.
Back of House.
Onsite Technology Support.

IRYS Infrastructure provides onsite technology support for hospitality properties and serves as the local hands and eyes for franchise, corporate, and remote support teams across both guest-facing and operational systems.

Front of House Technology

Many front-of-house systems are managed remotely by franchise teams, corporate IT, or outside vendors. IRYS provides onsite access, testing, troubleshooting, coordination, and follow-through for those remote teams.

Hotel lobby and guest connectivity environment
Modern hotel guest room with television
Guest room or hospitality telephone
Display or digital signage in hospitality setting

Guest Wi-Fi

Onsite testing, connectivity checks, and troubleshooting.

Guest Room TVs

Onsite setup, swaps, troubleshooting, and coordination with remote support teams.

Guest Phones

Installation, moves, adds, and onsite troubleshooting.

Digital Signage

Onsite support for lobby, restaurant, event-space, and wayfinding displays.

Back of House Technology

Many back-of-house systems are managed by franchise, corporate IT, or remote vendors. IRYS provides onsite access, troubleshooting, testing, coordination, and follow-through to help keep these systems running smoothly.

Back office or technology workstation
Point of sale or hospitality terminal
Office printer or managed print device
Network rack with blue patch cables

PMS Workstations

Onsite setup, troubleshooting, swaps, and coordination with remote PMS support teams.

POS Systems

Onsite support for terminals, connectivity, and vendor-guided troubleshooting.

Printers & MFPs

Onsite support for office and back-of-house printers, peripherals, and replacements.

Staff Networks

Onsite testing, troubleshooting, and coordination with remote IT teams for connectivity issues.

ADDITIONAL SERVICES

Supporting the Systems Behind the Property

We provide end-to-end onsite support for the technology systems that keep your property running.

Network Infrastructure

Onsite support for switches, routers, Wi-Fi, VLANs, and performance troubleshooting.

Cameras & Security

Onsite support for IP cameras, monitoring systems, and video troubleshooting.

Access Control

Onsite support for door controllers, locks, card readers, and access management systems.

Cabling & Wiring

Structured cabling, network drops, patching, and infrastructure support for new installs and moves.

Computers & Endpoints

Onsite setup, troubleshooting, and support for PCs, laptops, peripherals, and staff endpoints.

Onsite Project Support

Field support for renovations, new property openings, and technology upgrades with vendor coordination.

OUR PROCESS

A Simple Onsite Support Process

We make it easier for hotel teams to get technical issues moving without guessing who owns the problem.

1

Understand

We listen to your needs and learn about the property and system involved.

2

Troubleshoot

We diagnose issues onsite and provide clear observations and recommendations.

3

Coordinate

We work with franchise IT, vendors, or remote support teams to get issues resolved.

4

Follow Through

We help keep systems running and support your property as a long-term partner.

Let’s Work Together

Whether you need help with an ongoing issue, a specific project, or a long-term technology partner, we’re here to help.